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Home ? Tech Help ? FATAL ERROR I ATTACH SCREEN SHOT

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24/11/2014 11:21:07

massimo
massimo
Posts: 18
hOW can i fix this how did it happened?


SEE SCREENSHOT HERE: https://www.dropbox.com/s/8n6403ihwx4wi2x/error.PNG?dl=0

now while i work on my video it loose data.
for example a move a character than when i go to see what i have done on the timeline the charachter does not move same for camera.
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24/11/2014 16:12:43

massimo
massimo
Posts: 18
This is sick there is no way i can keep working on this project, is all messed up also if i delete all characheter tracks cameras it keeps doing it!I LOST 2 HOURS TRING
Muvizu is not a tool for work!!!!!
In this case i am really disappointed and i am really mad, i have an important project to deliver in a short time now and i have to start all again with the hope that this does not happen again to my next project, this is the last time i Use it i waisted my money, and i will make you only bad advertising!
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24/11/2014 16:30:28

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
It's annoying, isn't it, when no one responds? The crash you'll have to send in as a support ticket to the Support bit, but I can tell you I already kept getting that error and, among the things I did to try to fix it, I updated my video card drivers and disabled hardware Anti Aliasing. I don't know what fixed it exactly, but it now works, so try that first. (Windows 7 also updated .net at the same time, so it could be related to that as well - make sure your updates are turned on and up to date).

The movement bug is well known, a huge pain in the ass, but easily avoided - don't drag the movement out, double-click to set waypoints. It's using the dragging method that causes the problems, not the movement system itself. Why Muvizu HQ can't add that info to the download bit to stop all these angry posts is beyond me...

To change the AA settings, right click on the icon you use to run Muvizu, and edit its properties. One of the boxes is called Target, and contains the line :

"C:\Program Files\Muvizu Play\Binaries64\Muvizu.exe"

Change it to this :

"C:\Program Files\Muvizu Play\Binaries64\Muvizu.exe" -forceSWAA

Even if it doesn't stop the crashing, it does look better
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24/11/2014 18:01:14

massimo
massimo
Posts: 18
look i remade everything scene and characters and now it does it again in a new set is unbelivable i want to cry, i have 16 gig i improved the memory cause was limited but nothing still.
I DONT REALLY KNOW HOW CAN I FINISH THIS PROJECT... i will try to fix text u say, but i don tdrag around the movement i just do it when has to be done
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24/11/2014 18:12:15

urbanlamb
urbanlamb
(Account inactive)
Posts: 1796
you need to put in a support ticket its possible they have an internal build for you to try.
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24/11/2014 21:24:15

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
massimo wrote:
but i don tdrag around the movement i just do it when has to be done


I didn't mean dragging the movement blocks in the timeline or anything, I meant when you hold the mouse button down to Direct Movement of a characters feet - it's this method of defining movement that causes the movement bug (which only happens later on, if you try to move the character and/or the movement block in the timeline). To get a character to walk from point A to point B, just double-click on the floor where you want them to go (when you're recording in Direct Movement mode).
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24/11/2014 22:00:13

massimo
massimo
Posts: 18
You saved me! THANKS MAN
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24/11/2014 22:01:14

massimo
massimo
Posts: 18
I CONTACTED BUT the sayed that they havent found a fix for the movement thing,thanks anyway i am going forward

urbanlamb wrote:
you need to put in a support ticket its possible they have an internal build for you to try.
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