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Home ? Tech Help ? log in from software

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26/11/2010 13:28:39

eddierose
eddierose
Posts: 2
i cannot login from software.username & password are correct.why?
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26/11/2010 14:00:31

glasgowjim
glasgowjim
Posts: 698
Hi eddierose, sorry you are having trouble.

The most likely explanation is that your firewall is blocking Muvizu.exe from the internet - could you please try adding C:\Program Files\Muvizu\Binaries\Muvizu.exe (or C:\Program Files(x86)\Muvizu\Binaries\Muvizu.exe if you have a 64-bit version of Windows) to your list of allowed programmes?

Take care,
-Jim.
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26/11/2010 18:09:15

eddierose
eddierose
Posts: 2
it's not the solution.if i change my username?
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27/11/2010 03:41:07

hlproductions
hlproductions
Posts: 2
I have the same problem!
Do you know of any other solution?

thank you!
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27/11/2010 13:57:23

nnjuguna
nnjuguna
Posts: 1
experiencing the same problem. cant log-in from software :-(
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28/11/2010 16:34:02

kkffoo
kkffoo
Posts: 27
Struggling with this as well.
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28/11/2010 22:02:03

gailkay
gailkay
Posts: 1
me too....
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29/11/2010 11:15:37

NeilExperimental userMuvizu staff
Neil
Posts: 396
Can I quickly check that you're putting the right information into the right place as there are two places where Muvizu asks you for a username and password and it might not be immediately obvious.

1) The "Log in" button at the top of the screen is to log into your Muvizu account. Currently this has only one benefit, it lets you use any assets (pictures, audio) you've uploaded to the website in Muvizu without importing them. The details you provide here are the username and password you use to login to this website and forum.

2) The "Upload to YouTube" dialog box is to log into your YouTube account. This is more commonly used as it's the simplest way to get your video onto YouTube and eventually into the Gallery section of this website. The details you provide here are your YouTube username and password, which are likely to be different.
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29/11/2010 11:50:20

kkffoo
kkffoo
Posts: 27
login button, never tried youtube login, haven't managed to make anything yet!
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29/11/2010 16:21:32

Emily
Emily
(Account inactive)
Posts: 346
Just had a look at this - looks like it is indeed a bug.
I've passed the info on to the developers, hopefully they can fix it soon.
There's no major loss of functionality here - as Neil mentioned, the log in option only allows you to access your assets from the website.
If you can log in to the website, you can find the asset then - if it's an image, you can right click on it to save it. If it's audio then click the download button. It's not ideal, but it's a workaround until we can get this fixed.

Sorry about that.

Emily
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29/11/2010 20:25:58

dwino
dwino
Posts: 56
Where do download assets on the website after we've logged into the website?



Thanks
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29/11/2010 20:47:00

DreekoMuvizu mogulExperimental user
Dreeko
Posts: 1258
Just tried this with the new download version (v 0.14b) issued today and I also couldn't log in.

just to let yooze know..
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30/11/2010 09:46:51

inlimbo
inlimbo
Posts: 70
I also updated to 0.14b and I can't log in.
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01/12/2010 14:43:59

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609
dwino wrote:
Where do download assets on the website after we've logged into the website?



Thanks


Hi Dwino,

The assets are available on your profile page, theres a link next to your username on the top right hand side. It is only your own assets that you've previously uploaded that you can download.

Have a look at http://www.muvizu.com/Gallery/ 3D Asset section - we've a few hurdles to over come before asset sharing is complete. So at this point in time the login option from the application is not feature complete, it's there as a framework that will allow us to build on asset sharing in the future, but for now it only allows access to your own images and audio files.

For the time being - as Emily said - you just need to download your assets from the website

Jamie.

--
Direct, don't animate!
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01/12/2010 20:09:56

dwino
dwino
Posts: 56
Okay, sorry, that's not what I was looking for or getting at then.

The program itself says to login and more textures and what not will be available? I've logged in way in the past and I could not find additional textures in the software program. Now I can't even log in.

So what's the bottom line here? Are there extra textures available or not?

And...what's the status on being able to/not being able to log in?


Thanks
edited by dwino on 01/12/2010
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02/12/2010 00:59:09

artpenMuvizu mogulExperimental user
artpen
Posts: 362
Yeah, me too, can't login through software, don't worry i'll live
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02/12/2010 20:05:14

dwino
dwino
Posts: 56
Bump!
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Home ? Tech Help ? log in from software