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• 
  • Over a year ago
  • Bought the Plus version. Entered licence key number. Didnt work. Retried entering the key a few times. Still didnt work. Final attempt said the key has been used multiple times. Yet I still cant get access to the pro-version. Any help?
  • 
    • Over a year ago by stlouissoftware
    • Your not the only one! I've been trying to get it to work over and over and they keep telling me to "Check the box that says, Run As Admin" I've done that over and over!!!!! no luck. I've even asked for a refund.
  • 
    • Over a year ago by Esrom
    • Hi Stlouis,
      
      I cant even Email the support as it bounces back a few days later.
      
      Cant even start a new forum topic either.
      
      Weird how this company can sell the product, take your money, despite going under.
  • 
    • Over a year ago by Esrom
    • I also keep getting error W2 now. As it says the license key has been used to many times.
      
      And the support@digimania.com email is defunct.
  • 
    • Over a year ago by bigwally
    • People... Digimania does not exist any more. Muvizu is owned by Meshmellow (China) and you can contact them thru support@meshmellow.cn
  • 
    • Over a year ago by Esrom
    • @ Bigwally, Already sent an Email to Meshmellow support and snow at meshmellow as they where emails I found on this site and on azure.
      
      Still no response......
  • 
    • Over a year ago by moggsie
    • Same here. Bought licence. Installed software. Tried to install key but it kept giving me E2 error even though I was running as administrator. Now getting error W2. No response to emails so have opened Paypal dispute. Suggest all of you do too.
  • 
    • Over a year ago by Esrom
    • @moggsie Yeah, still no response here too. Will do the same, with paypal if I can.
  • 
    • Over a year ago by DRDunbar53
    • did you ever get an answer? I hear they are out of business, or got sold to someone. nobody responds to my emails, and i am now locked out trying to enter the key. i smell Rip-off.
  • 
    • Over a year ago by Esrom
    • @Dunbar, I put in a disput with paypal/seller.
      
      They responded asking me to confirm the license number...... so yeah lol. Got nothing to lose so lets hope it gets sorted.
  • 
    • Over a year ago by chrisramberg
    • Yeah. Everyone should just stop wasting their time on Muvizu. We all have the same problem with the same suggested "fixes". Run as admin, etc, etc. Support replied to me after 3 days with a non-answer. Just forget about the wasted $30 and move on.
  • 
    • Over a year ago by Esrom
    • @chrisramberg /Everyone, I finally got it working. Took a while, and was literally one day before pay-pal dispute gets Escalated.
      
      If you purchased it go through paypal or contact snow.tu@meshmellow.cn explaining your problem.
      
      Hope this helps you.