• Latest
• Creations
• Updates
• Fans

Muvizu chat

• 
  • Over a year ago
  • You give a limited number of activation, but you do not quickly respond to requests lisense. While I wish every day could be used muvizu play+, this is the most severe weakness muvizu play+
    Why this policy is maintained?
  • 
    • Over a year ago by MrDrWho13
    • You only need to activate once. There is an activation limit to stop people installing Muvizu:Play+ on whole classrooms of computers on one personal licence.
      The Muvizu staff only work weekdays so you are unlikely to get a response weekends .
  • 
    • Over a year ago by oedajava
    • No, I was always asked to activate the license every time I turn on the computer.
      and I only use one application in one computer
  • 
    • Over a year ago by oedajava
    • And I know this is to prevent piracy, but I think it is excessive, there may be many ways to prevent that without compromising user convenience.
  • 
    • Over a year ago by IanS
    • You should only have to activate Muvizu once. Can you please contact support and we'll try and help you?
  • 
    • Over a year ago by oedajava
    • Thank you if you want to help me, I hope lisense extension policy is not used anymore, they may have to use another way to avoid piracy.
• 
  • Over a year ago
  • Since one week ago I contact support to request an extension of the license, but until today there is no response from them, and I can not run muvizu play+,
    Oh my god..
    Why does this happen?
    What else should I do?
  • 
    • Over a year ago by MrDrWho13
    • I've sent you a private message
• 
  • Over a year ago
  • I had upgraded to muvizu play, but every few time login always error w2. I have to convey to the contact center, but only active a few times, it had to wait a few days.
    My question is why did this happen?
    Can muvizu fix this inconvenience?
    Help me..
  • 
    • Over a year ago by ziggy72
    • According to the Wiki it's a problem with too many activations - http://muvizu.com/Wiki/wiki/133/licence-error-w2
  • 
    • Over a year ago by oedajava
    • I've done it, but two days later the error w2 so on, and each asked for an extension lisence have to wait 2-3 days. tired of waiting for it.
      is there an easier way than that?
  • 
    • Over a year ago by MrDrWho13
    • The problem is you're activating it every day. The licence key is meant to be activated once per computer, so something's wrong. Sounds like an issue that the staff need to look at: http://www.muvizu.com/Support
  • 
    • Over a year ago by MrDrWho13
    • Oops, you already seem to be contacting them for the extensions.
      Are you disconnecting from the internet regularly or doing daily pc clearings (with one of these pc cleaning programs that remove cookies etc) or something?
  • 
    • Over a year ago by oedajava
    • I work every day I turn off and turn on the computer, I do not wear anything other than the default clean program from windows. I only use one com
      Four days ago I had twice requested extension lisence but until now not done a good response from them.
  • 
    • Over a year ago by MrDrWho13
    • I think you'll probably have to contact them again and explain the problem. It sounds like if you do get an extension it will run out again very quickly.You'll probably get a response on Monday. If you don't fully understand I'm happy to contact them
  • 
    • Over a year ago by oedajava
    • Oke MrDrWho13
      I was waiting for confirmation from them first, and then I'll explain this problem to them.
      Thanks