Troubleshooting - Fatal Error Running Muvizu:Play
If you have experienced a fatal error when running Muvizu:Play, try the following steps:
- Open C:\Program Files\Muvizu Play\MuvizuGame\Config
- Open the file "DefaultEngine.ini"
- Use the find option in notepad (CTRL-F) and find "AllowD3D11="
- Change True to False
Alternatively, you can update the shortcut to force DX9 mode:
- Right click on desktop icon
- Select Properties
- Edit "Target" Command Line
- At end on line just add -dx9, you may need to put quotes around the path and filename first.
- Click save then Ok button
SAMPLE: "C:\Program Files\Muvizu Play\Binaries64\Muvizu.exe" -dx9