Forum - Tech Help - Get "muvizu file is malicious" message - Messages http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Forum - Tech Help - Get "muvizu file is malicious" message - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Sat, 20 Jul 2013 18:45:57 GMT Sat, 20 Jul 2013 18:45:57 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from Neil raybearmass wrote:
Yea, I finally just went ahead and re installed it and it seems fine with the exception that I still do NOT get a property window when I want to edit the character appearance. and why can't I seem to find an address here to ask the Muvizu creators THEMSELVES about these kind of issues.

Hi raybearmass, welcome to Muvizu. Sorry you're having trouble with our application. I'm going to ask a few questions to try and work out what's causing the problem and hopefully we can get things sorted out for you.
  • What happens when you try to bring up the character edit window? Does it simply not appear and everything continues to work as normal, or does it display an error message?
  • Is it only the character edit window that isn't appearing, or are other windows mysteriously invisible as well? For example, can you edit objects? Do the camera window, scene window, or prepare audio windows work okay?
  • How are you trying to bring up the character edit window? There are four ways of doing it: the menu at the top or the right-click context menu, double-clicking with the mouse and pressing shift+enter. Have you tried all of them?
  • When you were getting the warning about Muvizu being malicious, what was it that was complaining? For example, was it an anti-virus program you have running, or something else?
]]> Sat, 20 Jul 2013 18:45:57 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from urbanlamb raybearmass wrote:
Yea, I finally just went ahead and re installed it and it seems fine with the exception that I still do NOT get a property window when I want to edit the character appearance. and why can't I seem to find an address here to ask the Muvizu creators THEMSELVES about these kind of issues.




you can email bugs@muvizu.com if you like. Although fair warning depending on where you are in the world sometimes the email doesnt get there for a bit.. in my case my email often seems to swim the ocean it takes that long. ]]> Sat, 20 Jul 2013 17:44:02 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from MrDrWho13 http://www.muvizu.com/Profile/Neil/SendMessage/]]> Sat, 20 Jul 2013 15:34:51 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from MrDrWho13 raybearmass wrote:
why can't I seem to find an address here to ask the Muvizu creators THEMSELVES about these kind of issues.

Wait until Monday and the team will come across this, hopefully with an answer!]]> Sat, 20 Jul 2013 15:32:17 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from raybearmass Sat, 20 Jul 2013 14:16:21 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from MrDrWho13
However, I don't know about the property box, perhaps someone else has the answer.

I hope this helps,
MDW13]]> Sat, 20 Jul 2013 07:36:15 GMT http://www.muvizu.com/Forum/topic2928-get-muvizu-file-is-malicious-message.aspx Message from raybearmass edited by raybearmass on 20/07/2013]]> Sat, 20 Jul 2013 04:00:49 GMT