Troubleshooting - Supported File types

Muvizu:Play and Muvizu:Play+ works with and supports a number of formats.

SET files

Muvizu:Play and Play+ work with their own native format called a ".set" file. This file is a "project" file and may contain any of the following asset types as well as characters, animation, cameras, etc. These files are "opened" rather than imported as the following file types are.

At present Muvizu:Play and Play+only supports the following asset types, any other asset types will not import:type:

3D Models
• Objects/Models:

  .ASE .asefor anduse .fbx

as environment objects only.
• Character Attachments: .ase and .fbx See also FBX geometry guide, FBX material guide, FBX scale guide, Import from Sketchup (ASE)

• Audio Files: .wav and .mp3 Files

  .WAV

  .MP3

  (Can also take the audio from an .avi video) See also Audio and Dialogue

• Video Files: .avi (youFiles

  .AVI

  You need to have the codec used for the AVI install for the video to play). See also Imported video recommendations

• Images/Textures:

  Images/Textures

  .bmp,

  .jpg, .png, and

  .png

  .gif (Animated .gifs are currently not supported)

  See also Recommended texture sizes

-Play+ CharacterSupports attachmentall Play file types as well as...

3D Models
.FBX

FBX and .fbxASE can be import as enivronment and character attachments, though FBX and character attachments are only available to Play+

See owners.also FBX geometry guide, FBX material guide, FBX scale guide, Import from Sketchup (ASE)

Troubleshooting

If you are unable to import assets of these types please try exporting them again using the software detailed on the Essential Kit page. If you are still unable to import the assets please send them to support@digimania.com along with a description of the error and any files used when you got the error.