Troubleshooting - Why does Muvizu:Play+ not stay activated?

Why does Muvizu:Play+ not stay activated?

The reason that the licence does not remain saved after activating is usually down to the way you connect to the internet.

Muvizu generates a licence key for your computer by using the MAC address of the device connected to the internet ( this MAC address is basically a unique identifying number that every piece of communication hardware has. If this ID number is not available on your computer then Muvizu will revert to the free version. Commonly this will happen if you use a bluetooth connection or a USB modem that you disconnect when you are not online.

If this isn't the case for you, can you send more information on your setup? Including how you connect to the internet and any error messages or other notification messages that appear during the process.