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26/05/2016 11:02:02

primaveranz
primaveranz
Posts: 524
Just purchased and installed the Chemistry Pack but I can't create a new movie using it, as the set has a lock on it and Muvizu demands that I upgrade to Play+ although I already am. Just to try and placate it I entered my serial code again and was told I have used it too many times.
Anyone had the same issue?
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26/05/2016 15:26:59

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2220
I remember having this issue during testing, but I don't remember how it was solved. Have you restarted your PC? Jamie will need to re-activate your licence though, it might be worth just sending in a support ticket.
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26/05/2016 19:36:25

primaveranz
primaveranz
Posts: 524
Thanks MrDrWho, Jamie fixed it by increasing the allowed number of uses of the serial code for me
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