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Home ? Tech Help ? Purchased Realistic Waterfall - not licensed?

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21/08/2016 14:46:00

dltanner99
dltanner99
Posts: 13
I purchased the realistic waterfall for $3.75 USD.

I have Muvizu:Play+ the 64-bit edition.

It download with no problem, but when I try to open it, I get the following message:

There was an error loading the scene.

The feature you are trying to use is not licensed for this version of Muvizu.


Prior to this, I was prompted to enter my Muvizu license key again, but I get this message and I am at a loss as to what needs to be done to allow me to use my purchase. Has anyone else run into this, and if so, what did you do to fix it?

Thanks in advance!
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26/08/2016 18:49:04

dltanner99
dltanner99
Posts: 13
Well, it seems I had an issue with all paid content. I am a newbie to Muvizu, but experienced with iClone. I submitted a ticket, and all of my issues with the Muvizu team content and the Clayster Realistic Waterfall went away. Thanks to all - I now own all of the paid assets from the Muvizu Team, and look forward to learning so much more as I peruse these community boards!
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Home ? Tech Help ? Purchased Realistic Waterfall - not licensed?