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Home ? Tech Help ? Where are the error log files?

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29/11/2010 19:52:48

kkffoo
kkffoo
Posts: 27
I had one character on screen (no set or added lighting) , I was modifying, clicked on a cuff and poof, whole system froze, had to do restart using pc off button.
Anyway of telling what happened so can avoid in future?
The log files I found were very minimal.
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30/11/2010 07:45:07

ukBertyMuvizu mogulExperimental user
ukBerty
Posts: 976
kkffoo,

If it's any help I've been really pushing the Muvizu software for a few months now and it's never frozen. Sure sometimes it runs out of memory, sometimes characters start to behave erratically and a restart of Muvizu is required. It will even GPF if you push your luck importing objects, but I've never seen it hang the whole machine.

I would doubt log files would help in this case (not that I think there are any) - if the machine hung then any logging mechanism would have hung as well.

Just putting my IT hat on - since the release of XP any total hang of a PC should first be considered a hardware problem. Second could be hardware drivers. Maybe there is an issue with your graphics card. Can you get updated drivers at all - it doesn't really sound as if you were pushing the system that much when it went wrong !

Hope this helps.

Berty.
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30/11/2010 08:00:07

kkffoo
kkffoo
Posts: 27
Yes, it could be a hardware problem with my graphics card which caused the issue. Drivers all up to date. Thanks Berty.
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30/11/2010 09:08:17

toonaramaMuvizu mogulExperimental user
toonarama
Posts: 661
ukBerty wrote:
kkffoo,


Berty.


Berty

I'm currently saving up for a new computer and was wondering what processor/ram/graphics card you are currently using to produce your wonderful animations

many thanks

toonarama
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