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Home ? Tech Help ? Issue with Commercial License

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17/03/2015 02:10:17

video567
video567
Posts: 97 		im having the same issue plus now i cant find my license. sent a message through the support page hopefully will hear from them soon. I understand the time difference!
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28/05/2015 00:53:29

Valero
Valero
Posts: 50 		Has anyone found a solution to this problem? I just re-installed Muvizu to a new computer but to my surprise when entering the license code, it gives me the dreaded error Code W0 and does not let me upgrade. I've tried all the suggestions: Opening Muvizu as administrator, Closing the firewall, etc,etc and nothing works.
Please help. I've paid good money for this software to have this problem with it.
edited by Valero on 28/05/2015
edited by Valero on 28/05/2015
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28/05/2015 18:30:22

Valero
Valero
Posts: 50 		I used the following workaround suggested by fazz68 (thanks) although a bit time consuming, it does work,

http://www.muvizu.com/Wiki/wiki/132/troubleshooting-w0-error-when-upgrading-to-play

but has this problem be resolved or addressed by Digimania?, specially since some of us paid the steep price for a license as soon as Muvizu became commercialized.
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29/05/2015 16:01:35

Valero
Valero
Posts: 50 		Very sad that at this age and times support claims it cannot fix this issue with the license and the only way to re-install the software its to use the above mentioned workaround. With this problem and adding the importance of fixing the issue of only 1 dialogue track, I see the future of Muvizu very, very bleak Duhh
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Home ? Tech Help ? Issue with Commercial License

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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.