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Home ? Tech Help ? Muvizu not working after latest Windows 10 update?

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15/02/2016 10:56:17

Summerdude
Summerdude
Posts: 5
Has anyone else noticed this issue? Any suggestions how to move on?
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15/02/2016 10:57:45

MrDrWho13Muvizu mogulExperimental user
MrDrWho13
Posts: 2221
The best option would be to ask support about it to see if they can fix the problem: http://www.muvizu.com/Support
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15/02/2016 11:02:53

ziggy72Muvizu mogulExperimental user
ziggy72
Posts: 1988
Isn't this the issue with DX11? I seem to remember you have to force start Muvizu in DX9 mode to get it to work with Windows 10 (I wouldn't touch it myself, I like things to work). If you search the site you should find that thread.
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15/02/2016 12:37:15

mystoMuvizu mogulExperimental user
mysto
Posts: 471
I'm running Windows 10 and haven't had any problems with Muvizu so far.
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15/02/2016 13:41:57

amal-kearns
amal-kearns
Posts: 3
Yes I've noticed that after the latest windows 10 update Muvizu keeps crashing every now and then, so I just make sure to save projects after each and every change. A bit annoying, I know
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19/02/2016 17:43:07

Summerdude
Summerdude
Posts: 5
OK, so now I can get Muvizu up and running but cannot open most of my old projects, since the content seems to be available only in the plus version. No real harm done, since the projects are all done. But why on earth have the previously free scenes and stuff been moved into the premium content? Pretty silly, if you don't mind me saying so.
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19/02/2016 17:46:45

Summerdude
Summerdude
Posts: 5
And actually it seems that a music video that I had in the pipeline waiting for the final version of the actual soundtrack is also suffering from the same problem: This content is only available in the Muvizu plus. Oh well, thank you very much.
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19/02/2016 17:50:00

BrianGray
BrianGray
Posts: 45
Hi All... the force DX9 load was not because of Windows 10. It was Intel drivers on laptop. I have this problem. I run Windows 10 Pro on Desktop and have no problems with Muvizu. Yet on my Laptop with Windows 10 Pro and Intel drivers I have a few problems.

Is Muvizu 1.6.1 Stable yet?

Brian
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13/05/2016 15:43:22

tonyf69
tonyf69
Posts: 11
Has anyone come up with a solution to this Windows 10 problem yet? I'm on the verge of abandoning Muvizu for other software because of I can not instal it on win 10, the DirectX installer fails every time and then when I try to run Muvizu I get 'unable to load Muvizu.dll'.

It seems windows 10 installs Direct X 12 which they claim is backwards compatable (it's not!), but Muvizu only uses 9 or 11. Win 10 will not allow DX 9/11 to be installed.

I've been on to support who were very helpful and I have updated every driver ect and tried evey work around, I have actually just completed a re-instal, but all to no avail.

So until Muvizu is compatble with Win 10 it is unfortunately of no use to me. Any help would be appreciated.

NB. I have three machines all running windows 10 and all have the same problem.
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13/05/2016 16:00:13

bigwallyMuvizu mogulExperimental user
bigwally
Posts: 400
Try Googling "windows 10 and dx9". I have DX9 installed on my windows 10 machine.
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13/05/2016 17:07:06

tonyf69
tonyf69
Posts: 11
Thanks Bigwally, but I've spent hours on microsoft's site downloading sdk's ect and getting the frigging Bing Bar installed all to no avail! Here is some advise from a pro site ref DX9 -

'The DirectX built in to Windows 10 is compatible with DirectX 9, 10 and 11.
So you shouldn't try to install an older DirectX version manually at all. You can really screw up your Windows installation that way.
Unfortunately there are a lot of programs (mainly old games) that try to install DirectX by themselves or test for the presence of a certain DirectX version in an incorrect way, which causes them to miss that DirectX is already present.
There is really no good solution to that.
If the installer of the old program is braindead you can't really cure that.
Sometimes it helps to run the installer in "compatibility mode" for XP-SP3.
In some other cases you can force the installer to continue anyway and the game will just work despite the errors during the installation.
And sometimes you are just out of luck.'
You may have to experiment a little to see what works best in your particular case.' -

The fact is, I shouldn't be having to do this, and to be honest, I've wasted enough time on this problem. It's a pity because I think Muvizu has great potential, It's the only true 3D cartoon program on the market that I can find. If the characters were a bit more attractive it would be very popular internationally. Thanks again for trying.
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13/05/2016 17:30:10

mystoMuvizu mogulExperimental user
mysto
Posts: 471
I have DX9 installed on my windows 10 machine too, everything seems to be working fine.
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