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gorky117 - all messages by user

2013/5/29 8:44:32
"An error has occurred": after installation Jamie wrote:
Hi gorky117,

The best thing to do in this situation is to completely uninstall everything (including going to the "C:\program files\" and/or "C:\program files (x86)\" folders and deleting any and all "Muvizu" or "Muvizu Play" folders there).

Next restart your computer (it never hurts to do this )

Re-install Muvizu and ensure that you tick the 3 boxes for C++ redistributables, .Net framework and for Direct X - even if they are already installed.

If this doesn't fix the problem, let us know


Hi Jamie ,

Hope you are doing good !

Thanks a million! I have down loaded the software following your instructions !

Cheers !!!

Warms Regards

Gaurav
2013/5/13 19:53:29
"An error has occurred": after installation jamesriley wrote:
Hi gdesigner,

Thanks for getting in touch.

If you could completely uninstall the version of Muvizu you have and re-install the 64bit lite or full version, this might help.

If you send me the specifications of you machine as well this might help me get to the bottom of the error.

Thanks in advance.

Jim.



Hi Jim ,



Greetings for the day !


I am too receiving the following error massage when I am clicking on Muvizu icon on desktop:


An error has occurred:- Unable to load DLL:-Muvizu.dll. The specific module could not be found .( exception from HRESULT:0X8007007E


Below is the configuration and detail of Machine where I have installed Muvizu version full( 500MB) for windows 64 bit


Sony Viao
windows 7 home edition 64 bit
Intel core i5 processor
4 GD RAM
Radeon 1 GB graphic card


100 GB of Hard desk free space


Will appreciate an early response



Warm regards
Gaurav
2013/5/13 19:51:48
"An error has occurred": after installation jamesriley wrote:
Hi gdesigner,

Thanks for getting in touch.

If you could completely uninstall the version of Muvizu you have and re-install the 64bit lite or full version, this might help.

If you send me the specifications of you machine as well this might help me get to the bottom of the error.

Thanks in advance.

Jim.
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Muvizu is easy to use 3D animation software that allows anyone to create high quality animations quickly and easily. Muvizu’s animation engine is ideal for storytellers, animators, teachers and businesses looking to engage, enchant and delight audiences with animated content.