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05/01/2012 18:42:22

ukBertyMuvizu mogulExperimental user
ukBerty
Posts: 976
I think that the Cloud may have burst !

bugs@muvizu.com no longer works - or have you taken this down in preparation for the update
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06/01/2012 09:32:03

Marco_D
Marco_D
Posts: 582
Hi Berry,

Thanks for the heads up.

We will run a few tests to see what's wrong.
If you have a bug to report feel free to send me a message here on the forums

Thanks once again.

Cheers,
Marco
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06/01/2012 10:22:57

Marco_D
Marco_D
Posts: 582
Hello everyone,

There is definitely something wrong with this email address and should be fixed shortly.

I apologise for any inconvenience this may have caused.

Cheers,
Marco
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06/01/2012 10:52:27

Marco_D
Marco_D
Posts: 582
Hello everyone,

The email address bugs@muvizu.com is now up and running.

Cheers,
Marco
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15/06/2012 23:16:26

GordonZernich
GordonZernich
Posts: 14
About a week ago I downloaded the Muvizu software was was learning how to use it.
It is a gas!


However, now I can't open the program! I've deleted the program and re-installed it a couple times now. When I attempt to open it I get a message:

"Failed to compile global shader F Downsample scene.
The version I'm attempting to download is: v0.19b 64-bit

I don't get it! I had it on my PC and now I don't!


Please help!
edited by GordonZernich on 15/06/2012

Okay, I have it back now ... don't know how or what I did right, but it's back
edited by GordonZernich on 15/06/2012
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17/06/2012 16:49:43

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609
GordonZernich wrote:
About a week ago I downloaded the Muvizu software was was learning how to use it.
It is a gas!


However, now I can't open the program! I've deleted the program and re-installed it a couple times now. When I attempt to open it I get a message:

"Failed to compile global shader F Downsample scene.
The version I'm attempting to download is: v0.19b 64-bit

I don't get it! I had it on my PC and now I don't!


Please help!
edited by GordonZernich on 15/06/2012

Okay, I have it back now ... don't know how or what I did right, but it's back
edited by GordonZernich on 15/06/2012



Glad things are working now Gordon, if you have any further problems - please let us know

--
Direct, don't animate!
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10/04/2013 15:54:38

atacar
atacar
Posts: 8
Two times tryng to create the new character "Rosie", then it is the result:

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10/04/2013 16:36:02

JamieMuvizu staff
Jamie
(Account inactive)
Posts: 609
atacar wrote:
Two times tryng to create the new character "Rosie", then it is the result:


Hi atacar,

The first thing I would recommend you do is uninstall and make sure there is nothing left of Muvizu (check C:\program files and delete any Muvizu or Muvizu Play folders after uninstalling). Restarting is always a good idea at this point. I'd then install the full version of Muvizu:Play and make sure that Rosie still does not work. If it she still does not work, let us know and we'll take things from there!

--
Direct, don't animate!
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10/04/2013 16:59:36

atacar
atacar
Posts: 8
Yes, that was the problem! ( My bad, Cool ) Now all is allrigth!

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