Hi tappit,
The
best thing to do is to uninstall and then reinstall Muvizu 3D making sure that the
Direct X and .net options are checked. If your still having problems after
doing that check that you have an up to date version of the Microsoft
Visual C++
2005 Redistributable Package installed, this can be found at http://www.microsoft.com/downloads/details.aspx?familyid=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
If
you are still having problems you can reply to us here or at
contact@muvizu.com and we'll be happy to investigate the problem
further.
Cheers,
The Muvizu Team.

Hi kachalo,
The best thing to do is to uninstall and then reinstall Muvizu 3D with the Direct X and .net option installed, if what is bundled with Muvizu is older than what is on your system already then the newer parts will be kept. By doing this it will ensure that all parts of Direct X and .net needed are available for Muvizu.  If your still having problems after doing that check that you have an up to date version of the Microsoft Visual C++
2005 Redistributable Package installed, this can be found at http://www.microsoft.com/downloads/details.aspx?familyid=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
If you are still having problems you can reply to us here or at contact@muvizu.com and we'll be happy to investigate the problem further.
Cheers,
The Muvizu Team.

Hi Gravitation,
Thanks for your post and all your suggestions. We look forward to hearing from our users - especially users with wishlists of what they'd like to see from the application.
We're currently working on the continued improvement and development of the application and are aiming to release a beta version by early next year. This will include a lot of new features that will make the app even more impressive.
Keep an eye out for announcements on this site or follow us on twitter @ twitter.com/muvizu3D for updates.
Thanks again for taking the time to use and test our application.
The Muvizu team

Hi ROCB!

Thanks for downloading and using the Muvizu 3D
application. We love hearing from people about the application so
thanks for getting in touch. To answer your questions:

1- importing characters: there's nothing in the pipleline yet but it's something we may look into in the future. If you would like to discuss this further or require more info email us contact@muvizu.com

2-
new characters: we're working on this at the moment & hope to have some
new characters released early next year. Keep an eye out for updates on this site or follow us on twitter @ twitter.com/muvizu3D.
As you mentioned, we're still in the alpha stage so recommendations & wishlists are always welcome.
Thanks again
the Muvizu team

Hi binarycode,
We had a look into the error you've reported "Vertex element type 5 not supported" and it looks like this is because your hardware is not compatible with the Muvizu 3D application. Can you provide us with some more details of your system?
Thanks,
The Muvizu Team

Muvizu 3D is compatible with 64-bit systems. It's been tested on Windows Vista and Windows 7 64-bit systems. The problem you've experienced is more likely due to the version of direct x or .net that you have installed. We'd recommend you download and install the version of Muvizu with direct X and .net included in it. If you're still having problems you can reply here or email to contact@muvizu.com and we'll do everything we can to sort this out for you.

Hi Guys,
Thanks for letting us know, we would like to appologise for any inconvience these problems have caused.
The issue with the accessories arose after a software update on our systems, at the end of last week, which disabled the accessories from being displayed within the application.
Thanks again and don't forget to take part in our 3D animation contest which is being run in conjunciton with 3D World magazine. The prizes up for grabs are fantastic. Check out the competition details at http://www.muvizu.com/SiteNews/Default.aspx?did=8

Hi Guys,
Thanks for letting us know, we would like to apologise for any inconvenience these problems have caused.
The issue with the accessories arose after a software update on our systems, at the end of last week, which disabled the accessories from being displayed within the application.
The DLL problems described here should be fixed simply by using the version of the installer with direct X and .net, as shedofjoy points out. The issues with the link in the .net installer not working is unfortunately out of our control as this is provided by the .net installer and not Muvizu. You can get the latest .net framework installer at http://www.microsoft.com/downloads/details.aspx?FamilyID=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en />Thanks again and don't forget to take part in our 3D animation contest which is being run in conjunction with 3D World magazine. The prizes up for grabs are fantastic. Check out the competition details at http://www.muvizu.com/SiteNews/Default.aspx?did=8

Hi morganc,
We're glad you like 3d animated movies so much and you've certainly found the right place to expand your interest in them.
As with most companies, we try to avoid working the weekends if we can help it. But we're excited by your enthusiasm and as our software is designed for users just like you, we'd recommend using Muvizu to create your own kernals of 3D animation gems.
Use the application and create as many videos as you can and upload them to the site. We're always eager to hear from our users - with recommendations, opinion and advice.
Also, don't forget to take part in our 3D animation contest which is being run in conjunciton with 3D World magazine. The prizes up for grabs are fantastic. Check out the competition details at
http://www.muvizu.com/SiteNews/Default.aspx?did=8
Thanks,
Muvizu Team